Your privacy is important to us. Learn how we collect, use, and protect your personal information.
Trueship International Courier Service ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our courier and logistics services.
By accessing or using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.
This policy applies to all information collected through our website, mobile applications, and offline interactions.
We collect several types of information from and about users of our services, including:
We use the information we collect for various purposes, including:
Process shipments, track deliveries, and provide logistics services
Create and manage your account, verify identity
Respond to inquiries, resolve issues, provide assistance
Send updates, notifications, and promotional offers
Analyze usage patterns to enhance our services
Prevent fraud, protect against unauthorized access
We may share your information in the following situations:
We may share your information with:
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government agencies).
In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
We do not sell your personal information to third parties for marketing purposes.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Important: While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
Depending on your location, you may have the following rights regarding your personal information:
Request copies of your personal data
Request correction of inaccurate data
Request deletion of your personal data
Request restriction of processing
Request transfer of data to another service
Object to processing of your data
To exercise these rights, please contact us using the information provided in the "Contact Us" section.
Our services are not intended for children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.
If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
If you have any questions about this Privacy Policy, or if you would like to exercise any of your rights, please contact us:
Delhi NCR, India
Monday - Saturday: 9:00 AM - 6:00 PM IST